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Exceptional Customer Care

Plus is an online payment site for your customers, plus a whole lot more. It is really a customer relationship management solution.

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What is MyAccount Plus?

MyAccount Plus is an online payment site for your customers, plus a whole lot more. It is really a customer relationship management solution that helps you attract and retain customers.

Your customers use MyAcccount Plus to see their account information, make payments, order fuel, request services, or quickly contact you. It boosts your reputation by providing a convenient and professional presence for your business.

It makes customer service and marketing more efficient and more powerful, providing you and your customers with the tools to communicate effectively and conveniently.

Customers want to deal with you online, and MyAccount Plus gets you there.

Why MyAccount Plus?

It’s a Plus for you

  • Attract and retain customers, especially millennials
  • Get paid faster with automatic payments
  • Save money by reducing paper and mail
  • Timely Reminders prevent missed deliveries and service appointments
  • Quick and painless setup process -- usually online within a week or two
  • High quality communication improves customer satisfaction and customer retention
  • Exceptional customer service from us, direct from our US team

It’s a Plus for your customers

  • Customers prefer online access to information and payments
  • Convenient access to statement history
  • Automatic payments save time and effort
  • Payment reminders ensure no surprises and instill confidence
  • Optimized for mobile and desktop web
  • PDF Formatted Documents - electronic statements, invoices and tickets look identical to paper bills, are easy to print, and easy to save.
  • Easy Access to Bills
  • Multiple Account Convenience – Multiple accounts can easily be linked together.
  • Control the Cost of Paper Bills - Provides electronic notification when bill is ready to view and easy paper bill suppression
  • Integrates with bill payment services, so you can deliver the best multi-channel consumer experience

This is what our clients say about us

“This is fantastic! I’m so pleased with this new site and the work you and your team did!!!!! Our customers love it as well 😊

Thank you - Thank you – Thank you”
Kristen Cannell
C.N. Brown Energy
“MyAccount Plus portal is a secure, dependable choice for online customer service. Our customers love being able to see their balance and history, order gas, and make payments online. I like receiving notifications whenever our customers are sending inquiries, improving response time. I find great value in the product and love how easy the navigation is for the users. Jeff has been great to work with and stays ahead of the curve delivering great updates and new features to the portal. I can’t wait to see what he comes up with next. ”
John Eddinger
Eddinger Propane Gas, Inc.
“YOU GUYS ROCK!!”
Tammy Westney
Cota & Cota, Inc.

Some of the savviest companies use MyAccount Plus

Some of our happy customers

Some of our features

Present your actual bill online

Customers can see the same bill online that they would normally receive in the mail. They have access to their account history to reference previous bills, payments and other transactions.

Accept one-time express payments

Customers have the ability to make quick, one-time payments on the web. The payment portal is branded with your logo and colors and can be accessed directly from your website.

No more reprinting bills

Instead of reprinting and resending a bill when you receive a request for a new copy, direct consumers to your website to obtain it on their own.

Account link

Customers can link multiple accounts to a single email address and password so that they won’t have to log in and out each time they wish to view account information or want to make a payment for a separate bill.

Slash billing costs

An eBill costs a fraction of what it takes to print and mail a paper statement. Our MyAccount customer portal will help you to achieve 25-50% paperless adoption in year one.

Branding

Website logo, color scheme, font, text size, text and labels

White-label capabilities

Complete control over client implementations without software development, plus an ability to rebrand the service

Best-in-class user experience

Designed with a highly intuitive mobile user interface, optimized across mobile devices

Consistent experience across devices

Provides a consistent, optimized user experience by detecting whether consumers are accessing the payment site using a smartphone, tablet or desktop computer, and handling them accordingly

Increased customer satisfaction

Enables unmatched convenience for choice of payment channels (web, mobile, tablet) and funding options (ACH or credit, debit or prepaid cards)

Present your actual bill online

Customers can see the same bill online that they would normally receive in the mail. They have access to their account history to reference previous bills, payments and other transactions.

Schedule a Demo Today!

Contact Us

Contact Information

info@myaccountplus.com
207-221-3336
29 Casselton Road | Raymond, ME 04071

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